Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Aaura Care website. By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use this website.

2. Use of This Website

This website is provided to give information about Aaura Care's residential care services for young people, including our approach, our homes, and how to make a referral or enquiry. It is not intended to replace direct communication with our team for time-sensitive, safeguarding or placement-related matters.

3. Information Accuracy

We take reasonable care to ensure the information on this website is accurate and up to date. However, we make no warranties or guarantees about the completeness, accuracy or reliability of any content, and information may change without notice. Details of individual homes, availability and services should always be confirmed directly with our team.

4. Referrals & Enquiries

Submitting a referral or enquiry through this website does not guarantee a placement or acceptance. All referrals are subject to assessment against the needs of the young person and the suitability and availability of our homes and staff team. Any personal or sensitive information submitted through this website will be handled in accordance with our Privacy Policy and applicable data protection law.

5. Intellectual Property

Unless otherwise stated, all content on this website — including text, graphics, logos and images — is the property of Aaura Care or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or otherwise use any content from this site without our prior written permission.

6. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of any linked websites, and including a link does not imply endorsement.

7. Limitation of Liability

To the fullest extent permitted by law, Aaura Care shall not be liable for any direct, indirect or consequential loss or damage arising from your use of, or inability to use, this website.

8. Privacy

Any personal information you provide through this website will be handled in accordance with our Privacy Policy and UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales, and any disputes relating to this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms & Conditions, please get in touch with our team.